Floorex Carpets Ltd is committed to protecting your data and privacy. Our privacy policy sets out how we collect, handle and store your data.


When you make an enquiry with us or buy from us we may collect the following information:

Your company name, address and telephone number

The contact details of the people within your company that we deal with which can include their names, company email address and mobile phone number

Records of your interactions with us, for example emails and orders that you send or enquiries or technical questions that you may ask us

A record of your account activity with us including details of the products and services that you buy with us.


We need the information that we hold about you to enable us to transact with you and to allow us to serve you better whether you are a supplier or a customer. Some examples of how we may use your information may include the following:

Keeping a ledger of any transactions we make with you for financial purposes and to help improve the service we offer you

Using your address to make a delivery of goods to you

Using your account history with us to help us recommend new products or services that we can offer you


We will never sell your information to a third party. We will only every pass your information to a third party to provide you with a better service, like passing your address and contact details to a courier to enable them to deliver goods to you. We will share your information should be required to by law.


We are committed to ensuring the information we hold for you is secure. We have put in place the appropriate electronic and physical measures to safeguard your information.


Our website uses cookies to help provide you with a better browsing experience. Cookies are small files that are save to the hard disk of your computer or device and they are used to record how you navigate our website each time you visit.


Our website may contain links to other website which may be of interest to you. Once you click on these links you leave our website and we have no control over the other website or the privacy of any information that you may subsequently provide while visiting that website.


You can contact us at any time to request the information that we hold for you and to make changes to your details. You can do this by contacting us.